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About E-Services Management

E-Services Department is the department responsible for providing e-services to beneficiaries, managing systems and programs, and providing e-service 
Achieving the strategic management objectives of the General Administration of Human Resources through the use of the latest information technology systems


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Department Tasks

Work on the perfection of all services provided to the employees of the University of Hail.
 Requesting and developing systems and applications, providing support and contributing to the realization of the strategic plan of the University of Hail with the relevant authorities.
Developing and modifying the administrative system in coordination with the relevant authorities.
 Supervising the website of the General Administration of Human Resources on the university website and updating its content. 
Providing data and statistics related to human resources to the beneficiaries after the approval of the competent authority. 
Providing support services to the beneficiaries of the university affiliates.
Updating the data of faculty members and employees.
Adding the data of faculty members, new employees, contractors, and secondees.
Issuing a university number.
Opening a new file for faculty members and employees in the Oracle system.
Submit a request to IT to issue a university e-mail for new faculty members and employees.
Amending the data of promoted faculty members and employees.
Issuing university cards.
Complete the electronic records, add them and make sure they are correct in the system.



Vision, Mission and Goals

Vision
Vision Digital transformation in human resources procedures according to best practices.
Mission
Mission
Providing electronic services to all beneficiaries through the effective use of digital transformation applications in human resources procedures, which contributes to creating a digital work environment that is attractive to outstanding human talent.
Goals
Goals
1. Develop human resources procedures in accordance with best practices in digital transformation.

2. Enhance the level of digitalization across all human resources processes.

3. Improve the efficiency and reliability of e-human resources services.

4. Enhance the digital experience for users of e-human resources services.

Organizational structure

Important Links