إدارة الخدمات الإلكترونية

About E-Services Management

The Electronic Services Department is responsible for developing and automating the University’s human resources services and processes, contributing to digital transformation and enhancing the efficiency and quality of services provided to University employees. The Department oversees the development and enhancement of HR-related systems and applications in coordination with relevant entities, while managing electronic records and data to ensure their accuracy and reliability.

The Department also provides technical support and assistance to beneficiaries, maintains and updates faculty and staff data, manages related electronic processes, and provides authorized HR data and statistics to relevant University entities. These efforts contribute to improving the digital experience of beneficiaries and fostering an integrated and efficient digital work environment.

Department Tasks

Work on the perfection of all services provided to the employees of the University of Hail.

Requesting and developing systems and applications, providing support and contributing to the realization of the strategic plan of the University of Hail with the relevant authorities.

Developing and modifying the administrative system in coordination with the relevant authorities.

Supervising the website of the General Administration of Human Resources on the university website and updating its content.

Providing data and statistics related to human resources to the beneficiaries after the approval of the competent authority.

Providing support services to the beneficiaries of the university affiliates.

Updating the data of faculty members and employees.

Adding the data of faculty members, new employees, contractors, and secondees.

Issuing a university number.

Opening a new file for faculty members and employees in the Oracle system.

Submit a request to IT to issue a university e-mail for new faculty members and employees.

Amending the data of promoted faculty members and employees.

Issuing university cards.

Complete the electronic records, add them and make sure they are correct in the system.

Vision, Mission and Goals

Vision

Digital transformation in human resources procedures according to best practices.

Mission

Providing electronic services to all beneficiaries through the effective use of digital transformation applications in human resources procedures, which contributes to creating a digital work environment that is attractive to outstanding human talent.